Account Management Business Development

Joel Crack

I grow client portfolios and turn relationships into revenue. Five-plus years across sales, account management and strategic planning — from bespoke bathroom design to South Island territory sales.

Get in touch → See the experience
5+ Years in sales & BD
3 Industries served
South Island Territory coverage
01

About Joel

A driven business development specialist with five-plus years across sales, account management, business relationships and strategic planning.

Joel has a track record of growing client portfolios, delivering tailored solutions and building practical sales and marketing strategies. He's skilled in negotiation, solution-focused selling, and keeping long-term client relationships strong.

His background spans direct territory sales, in-home design consultation and media account management, giving him range across industries and client types.

  • CurrentlySouth Island Commercial Sales Manager, Stoney Creek
  • FocusSales · account management · business development
  • CoverageSouth Island, New Zealand
  • EducationBCom (Economics), University of Canterbury
  • EndorsementForklift license — F endorsement
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Skillset

Sales & growth
New business acquisitionSolution-focused sellingNegotiationTerritory & account management (South Island)
Relationships & communication
Relationship buildingPresentations & public speakingMarketing & strategy alignment
Tools & approach
Microsoft Office & CRM systemsHands-on work ethicProactive, creative thinkingAdaptable across industries
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Experience

01
January – April 2026

South Island Commercial Sales Manager

Stoney Creek
  • Established business development across the South Island, focusing on securing and expanding direct client relationships.
  • Independently designed and implemented a strategic call cycle and managed client sales pathways, including the end-to-end process for custom orders, timeline adherence, branding integration and account setup.
  • Provided support in the collection of overdue accounts while maintaining relationships.
  • Assisted at key industry events, including Southern Fieldays and the Wānaka A&P Show.
02
September 2022 – December 2025

Lead Bathroom Designer & Business Development Specialist

Butterfield Bathrooms
  • Conducted in-home consultations to design bespoke bathroom solutions for Canterbury homeowners, covering layouts, scopes of work, fixtures and fittings packages, and pricing.
  • Developed and executed in-house marketing plans, and cultivated business growth strategies by optimising sales processes.
  • Served as a Designer for the National Kitchen Bathroom Association (Silver tier), hosting their Bathroom Seminars at the 2023–2025 Canterbury Homeshows.
  • Facilitated handovers with project leads to discuss upcoming jobs and requirements, and assisted with client troubleshooting.
03
October 2021 – September 2022

Account Manager and Media Specialist

New Zealand Media and Entertainment (NZME)
  • Focused on driving new business and strengthening the current client portfolio.
  • Highlighted NZME's marketing opportunities in digital, radio and print to prospective clients.
  • Executed detail-orientated administrative duties, including media creatives, implementation of media bookings, and reporting.
04

Education & endorsements

✦

Bachelor of Commerce — Economics

University of Canterbury
2009 — 2013
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Forklift license

F endorsement

Let's talk business.

Looking for someone who can grow your client portfolio and hold the relationships that matter? Get in touch.

Email Joel → Call 021 082 70881 LinkedIn